About – chewy

With Chewy, no one pet-parents alone

We’re here to stick by your side through the highs, lows and in-betweens of pet parenthood, with everything you and your pet need for a happy and healthy life. At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere.

Our customers always come first

Real pet experts are here for you 24/7—we’re just a call, chat, email or social media message away. We’ll help you find everything your pet will love at prices you’ll love. Plus, we have a 100% Satisfaction Guaranteed Policy on every order. So, if your picky feline isn’t loving their new bed, you can return it or replace it. Making your pet happy has never been easier.

Pets are what get us out of bed every day (literally)

At Chewy, pets are the center of our universe. We wake up excited to find ways to make them happy and to make pet parenting easier for you.

We create products they’ll love, find and offer trusted brands you’ll feel good about and deliver it all right to your door. That means less time at the store and more time giving belly rubs.

Happy customers are always our #1 priority. We’ve even expanded to serve Canadian pet parents in Ontario, with more regions coming soon. Pets are family and when you shop with Chewy, you become a part of ours.

Our latest news

Follow along with the latest news and information about Chewy by visiting our Investor Relations page.

24/7 Customer care

Our award-winning customer care team is available around-the-clock to provide pet parents with expert advice and support.

3500+ brands

Options for every pet are important, so we work with thousands of trusted brands to build the best selection possible.

Over 17k Team Members

We’re always on the hunt for new talent to bring our dreams of the best pet shopping experience to life.

Location

Our team enriches the lives of pets from locations across the US, including FL, MA, AZ, IN, KY, MO, NV, PA, OH, NC, TX, MN, WA, TN, CO, and GA.

9M+ sq ft of fulfillment

Our philosophy on warehouses: bigger is better! The more pet supplies we stock, the faster we can ship.

Customer experience

Chewy is always dedicated to providing an exceptional customer experience.